About Us

Health Consumers Tasmania is Tasmania’s independent peak body for consumer engagement, participation and advocacy in health.

We work to ensure that the voices, experiences and priorities of consumers, families and communities help shape Tasmania’s health system.

We believe that people who use healthcare services are experts in their own experiences. By bringing consumer perspectives into health policy, service design, decision-making and reform, we help create a health system that is more responsive, equitable and person-centred.

Our role is to connect with communities across Tasmania, listen to what matters to them, and work with consumers, community groups, health services, government and other partners to drive positive change. We support people to have a stronger voice in decisions about healthcare, while helping organisations build meaningful partnerships with consumers and communities.

As an independent not-for-profit organisation, we advocate for better healthcare experiences and outcomes for all Tasmanians. We do not provide health services ourselves. Instead, we focus on strengthening consumer leadership, community participation, and the systems and policies that influence health and wellbeing.

Whether we are facilitating community conversations, supporting consumer representatives, conducting engagement and consultation activities, contributing to policy discussions, or helping communities take action on local priorities, our goal remains the same: ensuring that health decisions are informed by the people most affected by them.

Our Vision

Consumer voices are embedded, influential and drive equitable health outcomes for all Tasmanians.

Our Purpose

We are a consumer-led organisation, amplifying the voices of Tasmanians to shape more equitable health outcomes.

Our Values

We work by:

  • Recognising all consumer input as valued expertise
  • HCT being led and informed by consumers in its operation

We work by:

  • Prioritising voices that experience access inequity to health
  • Challenging structural and systemic inequities
  • Taking an intersectional approach to health outcomes
  • Focusing on system-level change to improve health equity
  • Considering and prioritising access and inclusion in everything we

We work by:

  • Behaving ethically, transparently and consistently
  • Being an independent and consumer-led voice
  • Making decisions that align with our values and purpose
  • Using consumer-informed evidence in our advocacy
  • Being accountable to consumers, communities and partners

We work by:

  • Building respectful relationships with consumers and communities
  • Working in partnership with health services and stakeholders
  • Listening deeply and acting on what we hear
  • Being transparent and accountable about roles and expectations
  • Having respect for existing relational ecosystems and dynamics

We work by:

  • Being adaptive, flexible and open to new approaches
  • Using co-design and community-led ways of working
  • Learning from experience, reflection and evidence
  • Balancing creativity with strategic focus and risk


Learn More

Our People – Meet our team, and board directors.