ACSQHC

  • Safety and Quality Standards – Consumer Focus Group

    ByEllen MacDonald

    Expressions of interest are open for a consumer focus group regarding the Australian Commission for Safety and Quality in Health Care (ACSQHC) development of the Third Edition of the National Safety and Quality Health Services Standards (NSQHS). What are the NSQHS Standards? The National Safety and Quality Health Service (NSQHS) Standards are a set of…

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    Healthcare Rights and Complaints

    ByEllen MacDonald

    Understanding our rights when accessing health services and navigating complaints processes plays an essential part in ensuring we have safe and accessible healthcare in our state. We have learned through our work with consumers and through the lived experience of Tasmanians how important, not only robust health complaints management systems are, but also for health consumers to have access to…