Health Consumers Tasmania (HCT) is Tasmania’s independent, consumer-led health advocacy organisation. We work alongside consumers, communities, health services and government to strengthen consumer leadership, influence health policy and system reform, build capability, and drive more equitable health outcomes for all Tasmanians As our organisation continues to grow and strengthen its impact, we are seeking passionate…
What do you expect from a health practitioner?When you see a doctor, nurse, psychologist, physiotherapist, pharmacist or another registered health practitioner, what matters most to you? How should they treat patients? What behaviours help build trust and confidence? What skills and experience should they maintain to provide safe care? Health Consumers Tasmania is facilitating a…
Health Consumers Tasmania is working with the Australian Commission on Safety and Quality in Health Care to facilitate a focus group to hear from health consumer representatives about the draft of the third edition of the National Safety and Quality Health Service (NSQHS) Standards. If you are a health consumer represenative or lived experience advocate…
Director
Director I moved to Tasmania 10 years ago and now live in Penguin on the beautiful North West Coast. While the area offers stunning scenery and a wonderful lifestyle, I know firsthand some of the challenges that can come with living in a region where services can be limited. Rather are often thin, with accessibility…
Director Venéy Hiller is a strategist and marketing and communications professional with more than 25 years’ experience across agency, government, not-for-profit and consumer sectors. She combines big-picture thinking with practical delivery capability, working at the intersection of strategy, storytelling, advocacy and execution. Her career has focused on helping organisations clarify purpose, engage stakeholders meaningfully and…
Most people who have concerns about their healthcare don’t want to make a formal complaint. They simply want to be heard, understood, and supported to resolve an issue. That’s why Health Consumers Tasmania has developed It’s OK to Say – a practical resource that helps people understand their rights, reflect on their healthcare experience, and…
Health Consumers Tasmania (HCT) is proud to celebrate the official launch of It’s OK to Say! – A Healthcare Rights and Complaints Resource for Tasmanians, a new paper and online resource designed to help Tasmanians better understand their healthcare rights, raise concerns and navigate complaints pathways when something doesn’t feel right with their care. The…
Expressions of Interest Open: Join HCT’s Policy Advisory Group Do you want to use your lived experience of health care to help shape health policy and advocacy in Tasmania? Health Consumers Tasmania (HCT) is seeking Expressions of Interest from people who are passionate about improving the health system and ensuring consumer voices are heard. Quick…
Thank you to our community! First, we want to sincerely thank the more than 400 people who took the time to share their experiences of health care in Tasmania through our annual Pulse Check Survey. We know that reflecting on healthcare can be difficult, especially when things have not gone well. The insights provided through…